Privacy Policy – OBEI Learning Management System (LMS)
Ontario Business Excellence Inc. (“OBEI”, “we”, “our”, or “us”) is committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the OBEI Learning Management System (LMS), including any related services and content.
1. Information We Collect
When you use our LMS, we may collect the following types of information:
a. Personal Information
- Name
- Email address
- Company/organization (if applicable)
- Phone number
- Billing information
- Job title or role
- Profile photo (if provided)
b. Usage and Technical Data
- IP address
- Browser type
- Device information
- Log data (e.g., access times, course activity)
- LMS progress and completion data
c. Communications
- Emails or messages sent to support
- Survey responses or feedback
- Participation in forums or discussion boards (if enabled)
2. How We Use Your Information
We use your information to:
- Provide access to purchased or assigned courses
- Track and report on course progress and completions
- Issue certificates of completion or participation
- Process payments and maintain transaction records
- Communicate updates, promotions, or support messages
- Improve our courses, services, and platform performance
- Meet legal, regulatory, and security requirements
3. Sharing of Information
We do not sell or rent your personal information. We may share your data in the following cases:
- With third-party service providers (e.g., LMS platform host, payment processors) to deliver our services
- With employers or training sponsors (if applicable) who enrolled you
- When required by law or to comply with legal obligations
- In the event of a business merger or acquisition (with notice provided)
All service providers handling your information are required to protect it in accordance with our standards and legal obligations.
4. Data Security
We implement industry-standard security measures, including encryption, secure data storage, and access controls, to protect your personal information. While we take reasonable steps, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information only as long as necessary for:
- Course access and recordkeeping
- Legal compliance and audit purposes
- Providing continued support or certification verification
You may request data deletion in accordance with our retention policies (see Section 8).
6. Cookies and Analytics
Our LMS may use cookies or tracking technologies to enhance user experience and measure engagement. You can control cookie settings through your browser preferences.
We may also use tools such as Google Analytics to better understand user behavior, but any data collected is anonymized where possible.
7. Your Rights
You have the right to:
- Access and review your personal information
- Request corrections or updates
- Withdraw consent (subject to limitations)
- Request deletion of your account or data
To exercise these rights, please contact us at support@obexcellence.com
8. Contact and Questions
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:
Privacy Officer
Ontario Business Excellence Inc.
Email: support@obexcellence.com
Website: www.obexcellence.com
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.” Continued use of the LMS after such changes constitutes your acceptance of the updated terms.
Thank you for trusting Ontario Business Excellence Inc. with your learning and professional development.